Policyholders of private health insurance company Dôvera can newly be informed on the approval of planed operation in hospital via message. First they get a message informing them whether hospital announced the operation to insurance company or not, what usually takes 48 hours. Second message will be sent in the case of approval of hospitalization and afterwards they will wait for the date of accession set by hospital. Policyholders may also choose to get this information via e-mail or by message in electronic branch.